Responsible Gaming
Gambling Should Be Entertainment
Online casino gaming should be enjoyed as a form of entertainment only. It is not a reliable way to earn money or solve financial problems. Always gamble within your means and never bet more than you can afford to lose.
We are committed to promoting safe and responsible gaming practices. If you choose to play, do so responsibly and for fun.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online casino gaming. We take age verification seriously and do not permit access to anyone under the legal age limit.
By accessing this website, you confirm that you are of legal age and comply with all applicable New Zealand gambling laws and regulations.
Warning Signs of Problem Gambling
If you experience any of the following signs, you may have a gambling problem:
- Chasing losses: Trying to recover money lost by gambling more
- Hiding gambling activity: Keeping your gambling secret from family or friends
- Loss of control: Unable to stop gambling or limit your time and money spent
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing money: Taking loans or using credit to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating stakes: Needing to gamble with larger amounts to achieve the same excitement
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Using gambling to escape: Gambling to cope with stress, anxiety, or other emotional issues
Self-Help Tools & Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Enable reminders that pop up during your gaming session to remind you of time and money spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Pause: Take a break from gambling for a set period
These tools are available in your account settings. We encourage you to use them as part of your responsible gaming strategy.
Support & Helplines
If you are struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation: 0800 664 262 (free call) | www.pgf.nz
- Gamblers Anonymous: Support meetings throughout New Zealand | www.gamblersanonymous.org.nz
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
United Kingdom
- GamCare: www.gamcare.org.uk
- GamStop (National Self-Exclusion Scheme): www.gamstop.co.uk
Canada
- Responsible Gambling Council: www.responsiblegambling.org
United States
- National Council on Problem Gambling: 1-800-GAMBLER | www.ncpgambling.org
International
- Gamblers Anonymous Worldwide: www.gamblersanonymous.org
If You Need Help
Do not gamble alone with a problem. Seeking help is a sign of strength, not weakness. If you believe you or someone you know has a gambling problem, please reach out to one of the support organizations listed above today.
Your wellbeing is important to us. We are here to support responsible gaming and will assist you in utilizing self-exclusion or other protective measures if needed.